Covid-19 DELAYS
Unfortunately due to coronavirus shipping can takes longer than usual , please be patient and thank you for understanding
Policy
Please read through these policies if you are purchasing our products.
Shipping & Delivery Costs
Your shipping / delivery cost will be displayed to you in the product purchasing section of this website, these costs are calculated by our courier services that we use and are based on the weight of the package.
Shipping & Delivery Timings
The aim is to have your parcel delivered to you on time as per the time stated on the delivery of the product that you are purchasing, however there may be times when delivery is delayed which is out of our control.
Return & Exchange Policy
Should your product arrive to you and it is faulty or damaged , due to hygiene reason only is this cases we can accept refund .
Please contact us ,also prepare photos to provide as proof .The item must be returned to us and we will either exchange the product or give a refund .You will be responsible for the cost of returning the product to us.The product must be unopened and unused.
Online Masterclass is non-refundable .Due to the electronic nature of this product and the fact that it cannot be "returned".